Terms and Conditions
General terms and conditions
1. Scope
The following Terms and Conditions apply to all orders placed via our online
shop.
These Terms also apply to businesses for future commercial relations without the
need for any formal expression thereof. Unless expressly approved by us to the
contrary, we cannot accept the contractual validity of any conflicting or
complementary general terms and conditions used by any business.
2. Contractual partner, formation of contract
The contract is concluded with Gentges & Scheit GbR.
By placing the products in the online shop, we make a binding offer on our part
to enter into a contract regarding those items. You may place our products in
the shopping basket without obligation and amend your entries at any time prior
to submitting your binding order by using the correction facilities that are
provided for this purpose and explained during the ordering process. The
contract is formed by clicking on the order button which indicates your
acceptance of our offer concerning the goods contained in the shopping basket.
Once you have sent your order you will immediately receive a confirmation via
e-mail.
3. Contract language, saving of the contract text
The language available for contract formation is German.
We save the text of the contract and forward the order data and our Terms and
Conditions to you on a durable medium. You may also view the text of the
contract in our customer login area.
4. Delivery conditions
Delivery costs are added to the product prices as displayed. Delivery charges
are explained within individual product offers.
You are entitled to collect your order from Gentges & Scheit GbR, Cantianstraße
11, 10437 Berlin, Deutschland during the following hours of business: Mo-Fr
10-18 Uhr
We do not deliver to packing stations.
5. Payment
The following payment methods are basically available in our online shop.
Credit Card
With the submission of the order, you provide your credit card details. After
your identification as the legal cardholder, the payment transaction is
automatically carried out and charged to your card.
PayPal Plus
Within the context of the PayPal Plus payment service, we offer you various
payment methods as PayPal services. You will be forwarded to PayPal's online
website. You may enter your payment details there and confirm the use of your
data by PayPal and the payment instructions to PayPal.
If you have selected the PayPal payment option, in order to pay the invoice
amount, you must be registered there or register first and identify yourself
with your access data. The payment transaction will be carried out automatically
by PayPal directly after confirmation of the payment instructions. You will
receive additional information during the ordering process.
If you have selected the credit card payment option, in order to pay the invoice
amount, you do not need to be registered with PayPal. The payment transaction
will be carried out by your credit card company upon request by PayPal and
debited to your card, directly after confirmation of the payment instructions
and after your identification as the legal cardholder. You will receive
additional information during the ordering process.
If you have selected the direct debit payment option, in order to pay the
invoice amount, you do not need to be registered with PayPal. With the
confirmation of the payment instructions, you are granting PayPal a direct debit
mandate. PayPal will inform you separately about the date of the account debit
in an advance notification (pre-notification). With the submission of the direct
debit directly after confirmation of the payment instructions, PayPal will
request its bank to initiate the payment transaction. The payment transaction is
automatically carried out and your account is debited. You will receive
additional information during the ordering process.
Amazon Pay
During the ordering process you will be forwarded to the online provider
Amazon's website before completing the ordering process in our online shop. In
order to process the ordering process via Amazon and pay the invoice amount, you
must be registered there or register first and identify yourself with your
access data. There, you may confirm the delivery address and payment method
stored with Amazon and confirm the use of your data by Amazon and the payment
instructions to us. After this, you will be returned to our online shop, where
you may complete the ordering process. Directly after the order, we request
Amazon to initiate the payment transaction. The payment transaction is carried
out automatically by Amazon. You will receive additional information during the
ordering process.
6. Right to cancel
Consumers are entitled to the statutory right to cancel, as described in the
instructions on the right to cancel. Businesses are not granted any voluntary
right to cancel.
7. Retention of title
The goods shall remain our property until full payment is made.
For businesses, the following applies additionally: We reserve ownership of the
goods until complete settlement of all claims arising from a current business
relationship. You may resell reserved goods in ordinary business operations; you
shall assign any claims arising from this resale – irrespective of connecting or
mixing of the reserved goods with a new item - in the amount of the invoice
amount to us in advance, and we accept this assignment. You remain authorised to
collect the claims; however, we may likewise collect the claims ourselves,
should you fail to fulfil your payment obligations.
8. Damage during delivery
For consumer the following applies: If the goods are delivered with obvious
damage caused during delivery, please report the defect to the carrier and
notify us without delay. Failure to make a complaint or to make contact does not
in any way affect your legal rights or the enforcement of such rights, notably
your warranty rights. However, in doing so you help us to assert our own claims
against the carrier or transport insurer.
Applicable to businesses: The risks of accidental loss or deterioration of the
goods will transfer to you once we have submitted the item to the haulier,
carrier or other contractor for forwarding to the defined person or
establishment. "Kaufleute" as defined by the German Commercial Code (HGB) are
subject to the inspection and notification requirements set out in § 377 HGB:
The purchaser must examine the goods immediately after their delivery by the
vendor, as far as this is practicable in the ordinary course of business, and
upon the discovery of any defect must immediately give notice thereof to the
vendor. Should you fail to comply with the instructions set out therein; the
goods will be deemed to have been approved unless the defect was not detectable
on inspection. This shall not apply if a given defect has been concealed by us
deceitfully.
9. Warranty and guarantees
We are under a legal duty to supply products that are in conformity with this
contract.
For consumers, statutory warranty rights governed by the law of the country
where the consumer has his habitual residence apply. Information on any
additional guarantees and their precise conditions that may apply can be found
next to the product and on specific information pages in the shop, if
applicable. Complaints can be submitted by consumers and businesses to our
contact details given in the supplier identification.
When you exercise your warranty rights and we deem it necessary to receive the
goods back in order to examine your complaint, you must send back the goods at
our cost to the address given above. We are committed to respond to any
complaint immediately, but no later than within 14 days of its submission.
10. Liability
We shall in any case be liable without limitation for claims due to damages that
have been caused by us, our legal representatives or legal agents
• for injury to life, limb or health
• for deliberate or grossly negligent breach of duty
• for guarantee commitments, where agreed
• towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and
direct damages at the time of contract conclusion.
11. Code of conduct
We have submitted to the following codes of conduct:
- Trusted Shops Qualitätskriterien
- //www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf
12. Online dispute resolution
The European Commission provides a platform for online dispute resolutions (ODR)
which can be accessed at https://ec.europa.eu/consumers/odr/
[https://ec.europa.eu/consumers/odr/]. We are ready to participate in
extra-judicial dispute settlement proceedings before a consumer dispute
resolution body.
13. Final provisions
If you are a business, German law applies, to the exclusion of the UN Sales
Convention.
AGB [https://shop.trustedshops.com/de/rechtstexte/] erstellt mit dem Trusted
Shops [https://shop.trustedshops.com/de/] Rechtstexter in Kooperation mit
FÖHLISCH Rechtsanwälte [https://foehlisch.com].